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Commercial Travel

If commercial travel for Suncor is determined to be essential, talk to your leader and obtain the proper level of approval based on the current guidelines for commercial flights – Director/GM for domestic and trans-border, Area VP for international travel.

Virtual meetings, are an effective alternative to travel and represent an opportunity to significantly reduce travel costs as well as Suncor’s impact on the environment. Prior to making travel arrangements, employees should first consider if a virtual meeting could satisfy the objectives of an off-site meeting.

For assistance booking commercial airlines, hotels and car rentals, contact American Express (AMEX):

Online: concursolutions.com
Email: ca.suncor.travel@amexgbt.com
Telephone: 1-888-575-8924 (main) or 1-888-575-8926 (FIFO)

*Please note, booking online through Concur is not currently available for Syncrude personnel. Please ensure you indicate you are a Syncrude Traveller when contacting AMEX (In subject line, body of email or over the phone) this will ensure your request is handled appropriately.

  • You must have a travel profile when booking with AMEX*
  • Note for Suncor leaders: You cannot use your corporate Visa credit card to book a commercial flight for someone else on your team. Your Visa credit card provides you with travel insurance, which is not transferable to other Suncor team members.

A confirmation and details of your flight will be emailed from AMEX when your commercial flight booking is completed.

* For more information or help creating your profile, visit the Commercial Travel Page on Suncor’s intranet at the Core > Tools and resources > Travel – Commercial.

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