FIFO

Travellers who are part of a fly-in/fly-out (FIFO) program can request travel on Suncor flights by contacting their travel coordinators. All other travellers should contact MyTravel at 1-866-276-7800 Option 3 or email: mytravel@suncor.com

Charter flights

These flights are not eligible for airline reward programs or other deals and offers affiliated with airline partners.

Commercial flights

To book commercial flights, including to Fort McMurray, visit concursolutions.com. Visit the Commercial Flights section for more information.

We recommend a minimum of 2-3 hours between commercial flights and chartered flights. If your charter flight is delayed for any reason please see a WestJet agent for re-accommodation options.

Schedule changes

Changes to flight schedules will be made no later than noon the day before the flight, unless there are unplanned circumstances (e.g. weather).

Please check flights in advance of travel by calling your designated travel coordinator.

In-flight services

In-flight services feature one light snack and a non-alcoholic beverage. Flights do not necessarily have in-flight entertainment. Passengers are welcome to use electronic devices once the flight crew indicates it is safe.