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Learn about Suncor's current travel screening processes including new temperature screenings and other COVID-19 prevention measures.


Suncor Travel Portal

Passengers can access their flight and lodge reservations through the iLogistics traveler portal. Travellers must have a Suncor badge ID to log-in to the system. Log-in information is below.

Click here to go to the travel portal.
(Save this link to your favourites).

Suncor’s new travel portal is live. Get started in just a few simple steps:

  • Enter your username.
    Your username is your Suncor employee/badge number with eight digits. Add zeros if your employee number/badge number is less than eight digits. For example: 00123456.
  • Enter your initial password.
    Your password is: Su + your Suncor employee/badge number with eight digits + !
    For example: Su00123456!
    Do not forget:
    • Upper case “S”
    • Lower case “u”
    • Exclamation point at the end
    • Only four attempts, then click on “forgot password > one time password” to reset your password.
    • Do not attempt to log-in a fifth time or you will be locked out.
  • You will be prompted to change your password.
    Please carefully enter your new password. Click “forgot password > one time password” to reset your password.
  • Ensure your contact information is accurate in your profile (top right corner) and update if needed. QRG – update personal information.
  • Validate your December and January reservations and contact your travel coordinator if something is wrong.

Tips and tricks:

  • Use Chrome as your internet browser for the best user experience.
  • Check out the new Travel Portal page on SunLink – all the information you need to log-in and view your charter flight and lodge reservations in the travel portal are here.
  • Make sure you have enabled email notifications with WestJet. Click here to manage your communication preferences associated with your WestJet ID.
  • Click here to sign up for a WestJet ID. Suncor charter flights are not eligible for WestJet Rewards.
  • Download the WestJet app on your phone and sign-in with your WestJet ID to check-in to your flight (once in the app, click “more > check-in” then enter the reservation code that was emailed to you).
  • If you did not receive a check-in email from WestJet, check your junk mail, ensure you have enabled email notifications with WestJet.

Having issues with the travel portal (including password and log-in)? Contact the Suncor Client Support Centre (CSC) at 1-866-276-7800 (inside North America) or 1-403-272-7800 (outside of North America), (after choosing a language), select 1 for Client Support.

Have questions about your travel reservation? Contact Suncor Travel Services at 1-866-276-7800 (inside North America) or 1-403-272-7800 (outside of North America), (after choosing a language), select 3 for travel.

Always remember to review your itineraries and ensure travel is booked correctly. Contact Suncor Travel Services at MyTravel@suncor.com if something is wrong or needs to be changed. Last minute bookings are not guaranteed.

Travel coordinator resources