Suncor Travel Portal
Passengers can access their flight and lodge reservations through the iLogistics traveler portal. Travellers must have a Suncor badge ID to log-in to the system. Log-in information is below.
Click here to go to the travel portal.
(Save this link to your favourites).
Suncor’s new travel portal is live. Get started in just a few simple steps:
- Enter your username.
Your username is your Suncor employee/badge number with eight digits. Add zeros if your employee number/badge number is less than eight digits. For example: 00123456.
-
Enter your initial password.
Your password is: Su + your Suncor employee/badge number with eight digits + !
For example: Su00123456!
Do not forget:
- Upper case “S”
- Lower case “u”
- Exclamation point at the end
- Only four attempts, then click on “forgot password > one time password” to reset your password.
- Do not attempt to log-in a fifth time or you will be locked out.
- You will be prompted to change your password after the first login.
Please carefully enter your new password. Click “forgot password" a new screen will appear, under the “username” enter your badge number then “Reset password” to reset your password.
- Ensure your contact information is accurate in your profile (top right corner) and update if needed. QRG – update personal information.
- Date of Birth is required to board any flight.
- Email is required to receive booking confirmations or password reset details.
iLogistics Go App
Download the iLogistics Go App to conveniently review your travel and accommodation details on your mobile device.
Simply login into your existing iLogistics profile to review your travel itinerary details. Travellers must have a Suncor badge ID to log-in to the system.
iOS device users can visit App Store to download the app for iPhone. Android users can also download the app by visiting the Google Play Store.
Quick Reference Guide: iLogistics Go App
Having issues with the travel portal (including password, log-in or date of birth)? Contact your Travel Coordinator. If you do not have a Travel Coordinator, contact Suncor Client Support Centre (CSC) via phone or email:
Phone: 1-866-276-7800 (inside North America) or 1-403-272-7800 (outside of North America), (after choosing a language), select 1 for Client Support.
Email: clientsupport@suncor.com
Please include your legal name, badge number and email address.
WestJet 24 Hour check in email:
- Make sure you have enabled email notifications for flight delays on the WestJet app when completing your 24 hour check in.
- Suncor charter flights are not eligible for WestJet Rewards.
- If you did not receive a 24 hour check-in email from WestJet, check your junk mail, or
click here to retrieve your booking code and access your itinerary.