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Oct 22, 2020

Winter travel and lodge reminders

As the weather changes, be prepared for our winter flight operations to change too. There may be significant/major delays with potential for cancellation of flights.

Travel reminders:

  • Check flights in advance of travel by calling your designated travel coordinator

  • Plan your trip to the airport based on weather and road conditions.

  • Ensure you are dressed for the weather and proper footwear is worn.

  • Arrive at check-in 2 hours before departure time.

  • Expect longer than normal wait times for parking, check-in, baggage drop-off and security.

  • Plan for a minimum of three hours between your scheduled charter flight’s arrival and your connecting commercial flight.

  • Should you have a commercial flight with WestJet and your charter flight is delayed. Please see a WestJet agent for re-accommodation options.

  • Board the bus to the Aerodrome designated for your flight number. When you get on a bus not designated for your flight, you’re taking up a seat and could cause someone to miss their flight.

Lodge reminders:

  • Review your lodge confirmation itinerary and ensure your check-in and check-out days are accurate.

  • Guests arriving at a different lodge and pay for a room will not be reimbursed by Suncor.

  • If it is the last day of your shift rotation, you must check out before you leave for your shift.

    • Refer to the front desk at your lodge for check-out times.

  • If you require changes, contact your travel coordinator.


Travel and lodge updates are posted online at


  • There are no advisories in effect at this time.

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