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Dec 2, 2019

Resolved: travel logistics system issue

The travel logistics system performance issues have been resolved. We apologize for any inconvenience.

As part of the resolution there will be a limitation to only view/modify reservations that you have completed in iLogistics under your new profile. If you need to make changes to a reservation that was previously completed in legacy systems (MyTravel, and Amelia) for travel in this week, please contact Suncor Travel Services at  or 1-866-276-7800 (inside North America) or 1-403-272-7800 (outside of North America), (after choosing a language), select 3 for travel. If changes are required for reservations for travel beyond this week, please be patient as we are working to enable the feature for you to view/modify legacy system reservations in iLogistics.

Central Analytics has removed all access to iLogistics Dynamic reporting. We apologize for the inconvenience this may cause and we expect a resolution within 3-4 business days. If you have an immediate need for reporting, send the detailed requirements including report name, time frame, and filters. They will run it on your behalf at their earliest convenience.

Having issues with iLogistics (including password and log-in)? Contact the Client Support Centre (CSC) at 1-866-276-7800 (inside North America) or 1-403-272-7800 (outside of North America), (after choosing a language), select 1 for Client Support.


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