Apr 11, 2025

Not receiving WestJet 24-hour check-in email?

Please confirm you have the correct email in your Travel Portal before completing the steps below.

Click here - iLogistics Passenger Portal

If you have never logged into your Travel Portal, please reach out to your Travel Coordinator or you can email travelsupport@suncor.com with your First and Last name along with your badge number.

If you have not received your check-in notification 24 hours before your flight, please go to WestJet Lost itinerary link.

Click here - https://www.westjet.com/en-ca/manage/retrieve-itinerary 

1. Add First name,
2. Last name
3. Add the email address that is in your travel portal.

If you still are not receiving your 24-hour check in email after following the steps above, please reach out to Travel Services at  mytravel@suncor.com or 1-866-276-7800 Option 3