News & Updates
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Sep 9, 2022
Check-in ability at airport kiosks removed
For travellers going through Calgary (YYC), Edmonton (YEG) and Saskatoon (YXE) airports, WestJet will be removing the check-in process at the kiosk due to Payment Card Industry (PCI) compliancy.
It is highly recommended that travellers check-in online 24-hours prior to their departure time or check-in with a WestJet agent upon arrival at the airport.
WestJet kiosks will still offer the below key functions at airports:
- Print boarding passes
- Print baggage tags
Changes will come in effect at the following airports:
- Edmonton (YEG) - Wednesday, September 14
- Calgary (YYC) & Saskatoon (YXE) - Monday, September 19
Ensure you receive WestJet check-in notifications for charter flights
Travellers must ensure that their contact information, including email address and phone number, are accurate in the travel portal. This information is required to:
- Enable 24-hour advanced check-in notifications from WestJet
- Reservations made within 36 hours of travel, may not be eligible for online check-in.
- Receive confirmation emails for lodge and flight reservations from iLogistics
- Reach passengers in the case of an emergency
Review QRG – Suncor’s charter travel portal – update contact information
If you have not received your reservation code 24 hours before your flight departure time from WestJet please proceed to the airport and speak to a WestJet agent to check-in and receive a boarding pass.
Thank you, travel safe,
Suncor Travel Support
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There are no advisories in effect at this time.
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Apr 11, 2025
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