Travel Coordinator Resources
Report an Error to Travel Support
Use this template to report any errors or issues identified in iLogistics.
iLogistics Error Reporting form download (Word document)
Go Show
Use this form when a traveler needs to secure a flight within 90 minutes (or less) of departure. It is intended for last-minute, same-day travel.
Go Show form download (Word document)
Late Travel Request
The Late Travel Request (LTR) form is intended for last-minute, same-day travel. Use this form:
- For any flight request submitted after 5:00 a.m. on the day prior to departure.
- Requests made after this time fall outside the standard booking window and cannot be processed through normal booking procedures.
Late Travel Request form download (Word document)
iLogistics Access for Travel Coordinators
Use this form to request system access to demand forecasting and reservations.
If your company will have more than 10 people on site or work extending beyond one month, a travel coordinator must be designated.
If neither of these apply, please use the Occasional Travel Request Form to book travel.
Blank Forecast Template
Use this template to submit updates during the 14-day lockout period. Please ensure all information is complete and accurate before submitting the form to the appropriate DFA regional mailbox.
Blank Forecast Template download (Excel spreadsheet)
Demand Forecast Contacts
Direct all demand forecast inquiries to the appropriate regional mailbox:
- Fort Hills: FHF@suncor.com
- Firebag: FBF@suncor.com
- Base Plant: BPF@suncor.com
- Syncrude: SDF@suncor.com
Training
Reservation training sessions are held on Tuesdays from 9:30 a.m. to 11:00 a.m. MST
Reservation Inquiries
For all reservation-related inquires please contact Suncor Travel Services mytravel@suncor.com